4-star hotel

Cleopatra Palace

4.5 · 5,186 reviews Av. las Américas, 38650 Playa de las Américas, Santa Cruz de Tenerife, Spain

Elegant 4-star resort near Playa El Camisón offering laid-back rooms, spa, dining, and nightlife in Playa de las Américas, Tenerife.

Beach Access Spa & Wellness Nightlife Nearby Outdoor Pool Family Friendly
At a glance

Quick stay signals

Six signals to read the stay at a glance.

Wi-Fi Free throughout
Check-in From 14:00
Check-out Until 12:00
Parking Free on site
Staff rating Highly praised
Editorial

Hotel overview

Cleopatra Palace is part of the Mare Nostrum resort complex, standing just a few minutes' walk from the sandy Playa El Camisón. This upscale 4-star hotel blends comfort with a relaxed atmosphere, offering rooms and suites featuring balconies that overlook tranquil surroundings. Guests can enjoy amenities such as an outdoor pool, spa facilities, and a fitness center, making it easy to unwind or stay active.

The hotel’s dining options include a restaurant, bar, and a café-style snack bar nearby, catering to different tastes throughout the day. For entertainment, two nightclubs located within the resort ensure vibrant nightlife without straying far. Family travelers appreciate the kid-friendly offerings and beach access, though pets are not permitted.

While the hotel maintains high standards of cleanliness and service, some guests have noted that rooms could benefit from a refresh. The location is highly convenient, tucked just behind popular venues yet close enough for easy access to Tenerife's renowned coastal activities and attractions.

Stand-out signals

What makes this stay stand out

Three signals that shape how this stay actually feels.

Prime Beach Location

Rooms feature balconies and private access to Playa El Camisón, just steps away from the shore.

Extensive Wellness Facilities

Relax at the spa, enjoy the hot tub, or stay active in the fitness center and golf course nearby.

Vibrant Nightlife

Two nightclubs on site offer lively evenings, complemented by top-notch dining options.

Hotel album

A closer look at the resort

Rooms, common spaces and the small details that shape the stay. Click any photo to view larger.

9 photos
Guest reviews

What travelers say

A snapshot of guest ratings and stories behind the stay.

4.5 / 5

5,186 verified guest reviews

  • 5 65%
  • 4 24%
  • 3 7%
  • 2 2%
  • 1 3%
Great Location Clean Rooms Friendly Staff Rooms Need Update Quiet Beach Access

Buster Myth.

Stayed 4 month ago

“Just back from staying here in March 2026. From the moment we arrived the staff were very welcoming and attentive. We were offered a glass of Cava, but as I don't drink alcohol we were offered multiple different drinks to choose from. During check-in we were looked after by the wonferful Oliver, who made sure everything was sorted out. Throughout our stay all the staff were very helpful and friendly. This hotel is in the perfect location. Just behind the Hard Rock cafe away from the busy main street. Your room key card can also be used to open a private gate onto the beach which is just a few metres away. My trip here was to celebrate my birthday. So imagine my surprise on the mornig of my birthday I awoke to find a letter had been slipped under the door to our room. The letter wished me a happy birthday and told me there would be a surprise awaiting me during breakfast service. I was prresented with a lovely little cake and two glasses of bubbly and the resident pianist played happy birthday. They do this for everyone celebrating a birthday during their visit. A really nice touch. I must be perfectly honest and say that while this is a fantastic hotel in a great location I think it is due a bit of a refurbishment. Don't get me wrong, everything is very clean, but there are some signs of wear.”

Bridget Mcgovern.

Stayed 7 month ago

“Just back from a great holiday in Cleopatra Palace. My sister & I enjoyed 7 days at this hotel. Location is superb and we used the beach opposite hotel. Service at hotel was superb from we entered the hotel til we booked out. Reception staff were very helpful, staff at breakfast were very pleasant. The young guy around the pool area was always available to put up umbrellas etc. We thoroughly enjoyed Water Aerobics every day which was run by 4 different coaches and each one were superb, different techniques but trained to high standard. It was lovely to enjoy breakfast outside beside the pool. Great choice of food at breakfast and we booked a buffet dinner at Mediterranean palace as well as dinner at “Coals” restaurant. Both were excellent and this hotel has been refurbished to high standard. Rooms ant Cleopatra are a bit “tired” and could do with updating/painting. I’m not keen on Shower over bath which is in every room as I enquired, maybe this can be changed in future. Our room was cleaned daily with fresh towels each day and bed changed midweek. Safe in room with no charge applied. Our room was side next to Mediterranean Palace and music was loud at 11/12 pm and noise from bins being moved early in the morning. Overall a great hotel in excellent location, superb food and outstanding staff.”

Based on verified guest reviews
What’s on site

Amenities and services

Everything available — and what isn’t — across the property.

18included 2not available

Most loved

Free Wi-Fi Paid breakfast Free parking Outdoor pool Air-conditioned Laundry service
  • Free Wi-Fi
  • Paid breakfast
  • Free parking
  • Outdoor pool
  • Air-conditioned
  • Laundry service
  • Business center
  • Beach access
  • Room service
  • Kid-friendly
  • Restaurant
  • Airport shuttle
  • Hot tub
  • Spa
  • Fitness center
  • Golf course
  • Bar
  • Smoke-free
  • Accessible
  • Pet-friendly
Place & surroundings

Location and nearby

Where the hotel sits — and what travelers can reach nearby.

Getting around

  • Tenerife South Airport 20 min by car, the closest airport to the hotel.
    20 min
  • Tenerife North Airport Accessible within an hour by car or public transit options available.
    58 min
  • Playa de las Américas Famous for lively nightlife, sandy beaches, and water sports opportunities.
    Nearby
  • Siam Park Popular Thai-themed water park with slides and pools for all ages.
    Close
Practical guide

Stay essentials

Practical details to know before you check in.

Check-in & Check-out

Check-in from 14:00; check-out by 12:00

Wi-Fi Access

Complimentary wireless internet throughout the property

Free Parking

On-site parking available at no extra cost

Dining

Restaurant, bar, and nearby café snack options

Family Friendly

Kid-friendly amenities and beach access suitable for all ages

Staff Service

Staff praised for helpfulness and friendly attitude

Pets

No pet-friendly services available

Questions travelers ask

FAQ

Free parking is provided on site for guests during their stay.

Yes, a private gate from the hotel leads directly to Playa El Camisón beach.

Pets are not permitted at Cleopatra Palace.

Check-in begins at 14:00 and check-out is required by 12:00.

Breakfast is available for purchase; free Wi-Fi is provided throughout the hotel.

A spa, hot tub, fitness center, and nearby golf course are available for guests.
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